Shipping costs within the Netherlands
At Hollandsche Waaren we apply the following shipping costs:
Standard packages – €4,95
Standard mail – €3,50
Free shipping – purchase orders over €75
* For shipping costs of within and outside the EU, check our ‘Conditions’ paragraph 3.
In case you are not happy with your purchse, products can be returned within 14 days to:
Saturnusstraat 60 unit 105
2516AH Den Haag
After we have received the returns and checked the items, you will have the money returned to your bank account within 3 days ( for international orders 5-7 days).
The shipping costs for the returns are to be paid by the purchaser. Within The Netherlands the costs for sending back a parcel with PostNL normally is € 6,75. It is advised to return more expensive products with insurance, because broken or damaged products will not be refunded.
In case anything happened with your package during the shipment and the product is broken or damaged, please send us an e-mail (preferably with a picture of the damage) and we will solve the problem immediately. Please send the e-mail to: firstname.lastname@example.org
As part of our customer service, we provide you with a free gift wrapping option. Upon placing an order you can choose to make use of this option in your shopping cart, which is to be found below the billing details.